Description
As Receptionist, you are responsible for helping guests and creating positive experiences for them during their stay. You work at the front desk and are in charge of all the reservations, which includes checking guests in and out. In addition, you manage the hotel room inventories, bills and payments according to the regulations.
To work safely, you always follow all food safety, licensing and health and safety policies, as well as the instructions and checks that you must follow and perform for certain activities. Likewise, you always provide customer service and hospitality. By doing this, you ensure that the hotel is well maintained and a welcoming place for guests.
Requirements
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Experience in hospitality is a plus
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Excellent knowledge of customer relations
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Good written and spoken German and English language
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Venturous humble, helpful and approachable